Accu-Routers are sophisticated capital equipment that require certain skills to be operated safely and profitably. Unlike many OEMs, Accu-Router views training as an ongoing commitment to our users, not a profit center. New Accu-Router customers receive up to a week of on-site maintenance and operation training when their machine is delivered. Every Accu-Router user, including those who may inherit an old machine or purchase at auction, is entitled to the same free lifetime training at our Tennessee factory.
So when your star operator retires or leaves, you’re not stuck. Send them to our factory in Tennessee we will teach them everything we know to be successful.
Accu-Router’s factory training program comprises (4) different classes which rotate throughout the calendar year, taught by our experienced staff on the front-lines. They include:
Basic Operation and Programming (5 days)
Basic CNC Maintenance I (3 days)
Advanced CNC Maintenance II (3 days)
Premium Spindle Care (1.5 days after either Maintenance I/II)
Accu-Router Service Technician
Although our routers are built to last, regular maintenance is required to keep them operating in top-notch condition. Our service technicians are available 24/7 to help you, and phone support is always free for the life of every Accu-Router.
You can also access a wealth of information by visiting our troubleshooting page via the button below. There you will find a short Q&A section as well as some valuable help sheets. You can also click below to submit a quote request for parts and/or service. As always, if you need immediate assistance, our techs are just a phone call away!
Accu-Router is the sole CNC manufacturer with an in-house, high-speed spindle repair facility in the United States. An inventory of virtually every part in the entire XR-Series line is maintained which relates to prompt service on all customer repairs.
Accu-Router prides itself on high spindle up-time. But, if one is in need of repair, you can be assured that it will be done right and in an expedient manner. If the spindle is out of warranty, the new repair will be given a back-side warranty (on current models) straight from Accu-Router. That attests to the kind of quality and care you can expect from us and the XR-Series spindles. This is another Accu-Router exclusive.
Not only can we expedite your repair, we are the only spindle manufacturer/repair facility in the U.S. that will send you, at no charge, a loaner spindle while yours is being fixed…your production will not suffer! Just call us with your spindle serial number and we will get a loaner out to you. No one else in the industry offers this benefit.
Accu-Router Spindle Technician